Hey, I have a technical issue, I'm a bit dumb, can anyone help?
I was running anti-malware and anti-virus scans, installed Avast and re-started for windows updates on my aunty's Toshiba, Satellite Pro L450D-12X, Win7 Laptop, now after re-boot the lap top shows connection to router, however no access to internet. Diagnosis:
Local Wireless Network Does Not Have Valid IP Address.
This is where I'm almost useless.
I have entered IPCONFIG/ALL into CMD and can see the following:
IP Routing Enabled....:NO
WINS Proxy Enabled..:NO
Wireless LAN adapter Wireless Network Connection
Connection Specific DNS Suffix: (BLANK)
Physical Address: 70-F1-A1-53-A8-A3
DHCP Enabled: NO
AutoConfig Enabled: Yes
Link Local IPv6 Address: fe80::190f:1b83:d11c:ea26%12(preferred)
IPv4 Address: 192:168:10(preferred)
Subnet Mask:255:255:255:0
Default Gateway: 92:168:1:1
DHCPv6 IAID: 342891012
DHCPv6 Client IAID: 00:01:00:13:A8:D9:47:70:5A:B6C4:35:9D
DNS Server: 192:168:1:1
Net Bios TCIP:Enabled.
Do you need more information? Is there anything obvious?
Thanks.
Need to check your router settings in the router firmware. Try hard re-boot of the router first and see if it sorts itself out. If your router has port forwarding enabled you might have had the IP address change and will need to adjust this in router settings. A good place for info on this is here:
http://portforward.com/ (http://portforward.com/)
Quote from: Sinny on December 15, 2013, 03:49:13 PM
Wireless LAN adapter Wireless Network Connection
Connection Specific DNS Suffix: (BLANK)
Physical Address: 70-F1-A1-53-A8-A3
DHCP Enabled: NO
AutoConfig Enabled: Yes
Link Local IPv6 Address: fe80::190f:1b83:d11c:ea26%12(preferred)
IPv4 Address: 192:168:10(preferred)
Subnet Mask:255:255:255:0
Default Gateway: 92:168:1:1
DHCPv6 IAID: 342891012
DHCPv6 Client IAID: 00:01:00:13:A8:D9:47:70:5A:B6C4:35:9D
DNS Server: 192:168:1:1
Net Bios TCIP:Enabled.
Do you need more information? Is there anything obvious?
Depends on how your aunty is accessing the internet.
But on first glance:
1) IPv4 Address: 192:168:10(preferred) should be ---> IPv4 Address: 192:168:1:10(preferred)
2) Default Gateway: 92:168:1:1 should be ---> Default Gateway: 192:168:1:1]
Try changing those first :)
Thanks for the contributions guys, I attemped changing the address's, but in the end had to revert to System Restore.
IP deconfigured after an Avast installation, I try re-installing after restore, for the same thing to happen.
Very strange, I had to restore again, and have now decided to keep away from Avast, may have been some malfunction between Avast and the Comodo Dragon, as the Dragon customises DNS... Meh, dunno lol.
Weird that it would change your IP settings? Very weird :)
I personally use Avira, never had any problemo. 8)
http://www.avira.com/en/avira-free-antivirus (http://www.avira.com/en/avira-free-antivirus)