Comcast has been making the news lately with it's harassing bills to customers renaming the payees...
QuoteComcast probably doesn't relish being one of those companies that many Americans love to hate. But sometimes, the cable giant makes this way too easy.
Consider the case of Ricardo Brown. After Brown's wife had a disagreement with the cable company recently, Comcast started sending him monthly statements under the name "Asshole Brown."
The disagreement happened when Brown's wife Lisa tried to cancel her cable. She got referred to one of the company's dreaded "retention specialists," who apparently didn't like being told "no," as Lisa Brown told the blogger Christopher Elliott, who first reported the story.
"I was never rude," she told Elliott. "It could have been that person was upset because I didn't take the offer."
Like many phone companies and ISPs, Comcast makes it frighteningly difficult to cancel an account. The company retains an army of retention specialists whose sole job is to keep you from signing off. Last year, the journalist Ryan Block recorded a Kafkaesque conversation he had with a Comcast retention specialist from hell. That call has been listened to nearly 6 million times.
http://www.wired.com/2015/01/comcast-renames-man-asshole-brown-tries-cancel-cable/ (http://www.wired.com/2015/01/comcast-renames-man-asshole-brown-tries-cancel-cable/)
But wait...why stop there? :o
QuoteYesterday Mary Bauer received her Comcast bill in the mail. But the 63-year-old Chicago area resident says she's not going to open it. That's because someone at Comcast switched her name on the bill, addressing it instead to "SuperBitch Bauer."
Bauer has been having problems with Comcast for months. As she related her story to Chicago's WGN television station, she's had a lot of service and billing issues. Technicians have been dispatched to her place a whopping 39 times, and she recently got into it with telephone support after her bills stopped arriving.
Whether that prompted the "SuperBitch" name change, Comcast doesn't know. Comcast spokesman Jack Segal, told us that the company is "investigating this thoroughly, and we have reached out to our customer."
Meanwhile, Bauer is understandably angry. "This is a disgrace to me," she told WGN. "Why are they doing this to me? I pay my bills. I do not deserve this."
http://www.wired.com/2015/02/comcast-renames-customer-superbitch-bauer/ (http://www.wired.com/2015/02/comcast-renames-customer-superbitch-bauer/)
::) :P
Well I would be sending them the most colorfully worded payment they ever read if it was me. I saw once a guy had a Verizon bill that made no sense whatsoever so in retaliation he sent them his payment:
(http://i1171.photobucket.com/albums/r553/Ellirium113/Verizon%20Cheque_zpsbcingihq.jpg)